Real Customer Reviews
Read honest reviews from verified customers sharing their real experiences with insurance companies, claims, and customer service.
Featured Customer Reviews
Most helpful and detailed reviews from verified customers.
Jennifer Martinez
Outstanding claim handling after major accident
After a serious car accident, State Farm handled everything professionally and efficiently. My agent Sarah was incredibly supportive, walking me through each step. The claim was processed in just 5 days, and they covered everything including rental car. Couldn't be happier with their service.
Pros
- Fast claim processing
- Excellent agent support
- Fair settlement
Cons
- Slightly higher premiums
Amanda Rodriguez
Snapshot program is a game-changer
I was skeptical about the Snapshot usage-based program, but it ended up saving me 25% on my premium! The device tracks my safe driving habits, and the discount kicked in after just 6 months. Customer service is responsive and the Name Your Price tool helped me find perfect coverage.
Pros
- Usage-based discounts
- Innovative tools
- Flexible coverage
Cons
- Complex pricing structure
David Thompson
Exceptional service for military families
As a veteran, USAA has been absolutely phenomenal. Their customer service is unmatched - they truly understand military life and deployment challenges. Rates are competitive, claims are handled quickly, and they offer banking services too. Highly recommend to any military family.
Pros
- Military-focused benefits
- Excellent customer service
- Competitive rates
Cons
- Military eligibility required
All Customer Reviews
Browse through thousands of verified customer reviews.
Jennifer Martinez
State FarmOutstanding claim handling after major accident
After a serious car accident, State Farm handled everything professionally and efficiently. My agent Sarah was incredibly supportive, walking me through each step. The claim was processed in just 5 days, and they covered everything including rental car. Couldn't be happier with their service.
Michael Chen
GEICOGreat value but limited agent interaction
GEICO has saved me hundreds of dollars annually compared to my previous insurer. Their mobile app is fantastic and makes managing my policy super easy. The only downside is limited face-to-face agent support, but their phone service is pretty good.
Amanda Rodriguez
ProgressiveSnapshot program is a game-changer
I was skeptical about the Snapshot usage-based program, but it ended up saving me 25% on my premium! The device tracks my safe driving habits, and the discount kicked in after just 6 months. Customer service is responsive and the Name Your Price tool helped me find perfect coverage.
Robert Johnson
AllstateGood coverage but expensive
Allstate provides comprehensive coverage and their Drivewise program is helpful. However, their rates have increased significantly over the past two years. The accident forgiveness feature is great, but I'm considering switching due to cost.
David Thompson
USAAExceptional service for military families
As a veteran, USAA has been absolutely phenomenal. Their customer service is unmatched - they truly understand military life and deployment challenges. Rates are competitive, claims are handled quickly, and they offer banking services too. Highly recommend to any military family.
Lisa Park
FarmersLocal agent makes all the difference
My Farmers agent Tom has been fantastic over the past 3 years. He helped me bundle auto and home insurance for significant savings. The claims process for a recent home damage was smooth, though it took a bit longer than expected. Overall satisfied with their personalized service.
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